Forum Discussion

Explorer | Level 3

2 years ago

Can’t Backup an App

I have only used 13.4% of my 2.5 GB of space but I am no longer able to back up an app. I get an error message with status code 401.

Dropbox Staff

2 years ago

Hey KanKid, thanks for joining our Community.

Would you mind giving us some more info on your issue?

How are you trying to back up this app?

And can you also send us a screenshot of the error along with any additional info?

Cheers!

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!