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Forum Discussion

Jack_Sparrow's avatar
Jack_Sparrow
New member | Level 2
4 years ago

Cannot Complete Dropbox 250 MB Promotion

As the title suggests, I'm having trouble completing the 250 MB promotion. For some reason, I cannot access the tour page as it doesn't work. I cannot install dropbox on another computer (as I do not...
Storage space
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey Jack_Sparrow, sorry to hear you're having issues with this.

 

Can you please send us a screenshot of the exact error you're getting when trying to complete the get started tour?

 

This will help us assist further. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Thanks for the info, Gary Wang, we appreciate the info and have noted it on our end to look into. 

    • antonynizh's avatar
      antonynizh
      New member | Level 2
      3 years ago

      Experience the same problem. Task "Take the dropbox tour" is impossible to complete. 

      Have you fixed it in any way?

      • Walter's avatar
        Walter
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        3 years ago

        Hey antonynizh, sorry to hear you're having issues with this.

         

        May I ask if you're getting stuck on a specific step for some reason or if you get any specific errors? If so, a screenshot would be very helpful. 

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