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Jack_Sparrow's avatar
Jack_Sparrow
New member | Level 2
4 years ago

Cannot Complete Dropbox 250 MB Promotion

As the title suggests, I'm having trouble completing the 250 MB promotion. For some reason, I cannot access the tour page as it doesn't work. I cannot install dropbox on another computer (as I do not have another computer), and I cannot install Dropbox on a mobile device as I have a basic phone. I have 4 out of the 5 requirements completed, and the last one that I would be able to complete would be the tour. Can someone help me with this?

Storage space

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  • BenDBX's avatar
    BenDBX
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hi everybody,

     

    I'm currently looking into the redirection from dropbox.com/tour that is preventing users from completing the promotion. We will update this thread when we have more information.

     

    Regards,

    Ben

  • anonymous's avatar
    anonymous
    2 years ago

    Any update on this issue?

  • DBX_Pedro's avatar
    DBX_Pedro
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi Everbody,

     

    Just wanted to provide you a quick update on this, the 250 mb promotion is no longer available. 

     

    Feel free to reach out if you have any other questions.

     

     

     

     

  • ncvbn's avatar
    ncvbn
    Helpful | Level 5
    2 years ago

    Hi Pedro, if the promotion isn't available anymore and if you never did anything to fix the problem over the course of nearly two years, then how exactly are we supposed to get the 250 MB? Please explain.

  • Bianca04's avatar
    Bianca04
    New member | Level 2
    2 years ago

    Hi, I'm new to Dropbox. I wonder what are the 7 steps required for "Getting Started" to get the 500 MB bonus?

    I 'm currently at 2/7.

    Does anyone know the steps? 

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    2 years ago

    Hey Bianca04 - would it be OK if we reached out via email to have a further look internally? 

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