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Laurie Solle's avatar
Laurie Solle
Explorer | Level 4
5 years ago
Solved

'Desktop' can't be opened because the original item can't be found.

I have a Mac.  I went to use Dropbox to upload some files.  I got a message saying I needed to update. I followed all the prompts that popped up and ended up with Dropbox copying or moving my deskt...
desktop
Quota
Storage space
sync
  • Jay's avatar
    Jay
    5 years ago

    It sounds like you have enabled the computer backup feature. 

    Could you try disabling it using these steps, which will then give you an option to move the file back to their default location.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
No worries, Laurie Solle, let me know how it goes when you test it out!
Laurie Solle's avatar
Laurie Solle
Explorer | Level 4
5 years ago

When I tried to open my Desktop, everything worked the way I would expect it to! I'm so relieved! My problem wasn't a big problem in the real world of Dropbox, but it was to me since I couldn't figure it out by myself.

Again, MANY THANKS for taking the time to help me through it.

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    5 years ago
    I'm happy to hear that it's working now. If you need any further assistance in the future, please, feel free to let me know.

    Enjoy the remainder of your week!

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