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Forum Discussion

Laurie Solle's avatar
Laurie Solle
Explorer | Level 4
5 years ago
Solved

'Desktop' can't be opened because the original item can't be found.

I have a Mac.  I went to use Dropbox to upload some files.  I got a message saying I needed to update. I followed all the prompts that popped up and ended up with Dropbox copying or moving my deskt...
desktop
Quota
Storage space
sync
  • Jay's avatar
    Jay
    5 years ago

    It sounds like you have enabled the computer backup feature. 

    Could you try disabling it using these steps, which will then give you an option to move the file back to their default location.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago
No worries, Laurie Solle, let me know how it goes when you test it out!
Pimlico's avatar
Pimlico
Explorer | Level 3
4 years ago

Hi, Wonder if you can help please. Nasty loss of apps and documents yesterday. Happily dropbox kept the files for me to restore but will not let me download/install the deleted Dropbox app to my iMac and MacBook

“Dropbox” can’t be opened because the original item can’t be found.

 

Any help hugely appreciated

Barry

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