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Dropbox is full even though I never use my dropbox?
I keep getting emails saying that my DropBox is almost full and now I have been receiving emails saying that it is full and I need to purchase an upgrade.
The issue is that I never ever use my...
- Hi BakWill29, thanks for messaging today!
It sounds like you're a member of a shared folder that is taking up all the quota on your account.
You can leave the folder using these steps, either temporarily or permanently, and that will free up your quota, without affecting the other users on the shared folder.
Regarding phone support, currently, we only provide incoming phone support for team admins of Dropbox Business subscriptions.
If you need any more details, feel free to message back!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorI just realized you're writing from a different username, so you're probably signed into another account.
Depending on how much you're deleting, it could take a short time for the deletion to sync to your account, if doing it via the desktop app.
Deleting via the site would be faster, but again, can vary in speed if there's a lot of files to delete.
Are you now below your quota level on your personal account?
Depending on how much you're deleting, it could take a short time for the deletion to sync to your account, if doing it via the desktop app.
Deleting via the site would be faster, but again, can vary in speed if there's a lot of files to delete.
Are you now below your quota level on your personal account?
It looks like it is all good now. Just took some time to refresh. Thank you so much for your help! You're the man Jay. Peace.
