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Bulletpr00f's avatar
Bulletpr00f
Explorer | Level 4
3 years ago
Solved

Dropbox running out of space due to Backups - but I have none (and never activated)

Hi community,   hopefully someone of you could give me a hint or solution for the following problem: since days I get information about my out-of-space running Dropbox. At least I have a 21,75GB Bo...
Storage space
  • Jay's avatar
    Jay
    3 years ago

    Hi Bulletpr00f, no long usable , thanks for bringing this to our attention.

     

    As it sounds like there's a backup on your account, you can view it from this page.

     

    You should be able to delete or disable the backups from there to free up the quota on your account.

     

    If you need any further assistance, please let me know!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Bulletpr00f, no long usable , thanks for bringing this to our attention.

 

As it sounds like there's a backup on your account, you can view it from this page.

 

You should be able to delete or disable the backups from there to free up the quota on your account.

 

If you need any further assistance, please let me know!

  • Bulletpr00f's avatar
    Bulletpr00f
    Explorer | Level 4
    3 years ago

    Hi Jay,

     

    this was exactly the thing I was searching for! Many thanks!

     

    There were 2 Backups from external hard drives (I can't even explain why...). I deleted them and... my space is like it has to be 🙂

    Again: many thanks!

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Glad to have helped out, enjoy your week ahead!

  • RStern's avatar
    RStern
    New member | Level 2
    2 years ago

    Hi, The link "this page" does not seem to work. I have the same problem. Please help. Where do I go to delete these back ups that I never set up. Thank you

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