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AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
camerb's avatar
camerb
Explorer | Level 4
9 years ago
Done, thanks!
Ross_S's avatar
Ross_S
Icon for Dropbox Staff rankDropbox Staff
9 years ago

 

camerb

 

Apologies about this, we had a slight issue at our end, it's possible that you received ‘Over Quota’ notifications by mistake if you are a Dropbox Pro / Dropbox Plus user on Windows 10. 

 

We've fixed this problem and you should no longer see the notification. If you do, then it may be unrelated to this issue. Any support tickets you submitted to the Support team will of course still be answered, but if you no longer see the issue and it looks to you like you're not approaching your limit then you can relax.

 

Many apologies and happy Dropboxing!

 

 

Jane love the graphics in the step by step!!

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