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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Jane
Dropbox Staff
Dropbox StaffHey Vox,
Welcome aboard, I have moved your post here
I'm afraid that if your account is above your storage limitations, you can't dismiss this notification.
On the other hand, if your account is well below your quota, then reinstalling th will probably help you resolve that.
Apologies for any inconvenience this may cause.
Warm regards,
JaneA
My dropbox is nowhere near full I have more than 3.5GB free space (75.2% used). and I still constantly throughout the day get the "Your Dropbox is full, upgrade now" message. I have tried multiple times to install the latest version and reboot to no effect. This is a bug not a feature.
Why is this marked solved when everyone clearly states that the "Reinstall a stable release" advice does not solve the major issue described?
- Jane
Hey kevinfromdavis,
Hope you have a great week ahead, please let me further clarify!
As I had mentioned above, this workaround may help users prevent this notification from popping up in some cases, though if this doesn't apply in your device and your account is well under quota, to further assist please
Jane - Allow me as a user to "further clarify" - Your user base DOES NOT WANT these notifications. Whether under quota, over quota, exactly at quota etc... I think we've been pretty darn clear here.
I'd gladly share my support tickets from months ago where Drop Box basically told me to f' off that they weren't going to do a thing about it, but they must have expired.
So guess what - I f'd off and I no longer use your service. Due to this one issue. We should not have to open support tickets about this - but if we DO in fact open tickets, it's in your best interest as a company to actually solve them, lest you lose your users.
Stop annoying the *$*#($ out of your user base by sending notifications. I don't care what version of the app is installed on what device. Just stop doing it period. From your end. With no further effort by the user. It's terrible, terrible design and it's not up to me as a user to fix your product. It's up to your designers to not be god-awful.
