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AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
OliverHill's avatar
OliverHill
Helpful | Level 5
9 years ago

I'm also Dropbox basic...but last night when I used my desktop...no 'your dropbox is full' notifications. I think whatever "Ross S." has done 'server-side' has fixed my issues - but I'll keep an eye on it over the next few days to make sure it doesn't return.

 

Many thanks for your support and to for getting my voice heard :slight_smile:

 

Sorry sherinik if you're still experiencing problems. Not sure what to suggest. Maybe Ross S. has some ideas for things you can try? You'll probably need to raise your own support ticket so that they have the details of the account you're still having problems with. If you do this and then post your ticket number here they will likely help you out.

 

I'm off to leave some happy feedback for this forum :)

 

 

 

Ross_S's avatar
Ross_S
Icon for Dropbox Staff rankDropbox Staff
9 years ago
Full disclosure: I'm just the messenger, they don't let me touch any of the shiny buttons and dials server-side...they tell me it's for my own safety.

Glad it looks resolved for you OliverHill

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