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Erroneous "Your Dropbox is full" message
I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space. This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring. ...
- Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!
Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Sorry Ross it's not that easy. I'm using Dropbox Basic.
Ross_S
Dropbox Staff
Dropbox StaffHey @sheinik,
Like I said, we had an issue affecting a group of Pro users. Looks like your issue is separate to this so I'd recommend reaching out to Support.
I'll give you a couple of Pro tips though:
No 1 cause of this is always that people are logged in to a different account, check that the email you use for the website is EXACTLY the same in every way as the one you're logged into on the client.
Next make sure your Dropbox folder is on your primary HDD with ur OS, when you reach out to Support tell them that you've done these checks to speed up the support process, also include a screenshot an the name of the machine ur on.
Hope this helps you.
Like I said, we had an issue affecting a group of Pro users. Looks like your issue is separate to this so I'd recommend reaching out to Support.
I'll give you a couple of Pro tips though:
No 1 cause of this is always that people are logged in to a different account, check that the email you use for the website is EXACTLY the same in every way as the one you're logged into on the client.
Next make sure your Dropbox folder is on your primary HDD with ur OS, when you reach out to Support tell them that you've done these checks to speed up the support process, also include a screenshot an the name of the machine ur on.
Hope this helps you.
Had already logged the support request on 11 July, it was answered on 14 July (weekend) so was able to try it on 18 July and after a further two days I am confident it has resolved the issue.
It was necessary to unlink then relink the machine to the Dropbox account - now I'd have assumed that would have been accomplished when uninstalling and reinstalling but it seems not - go figure.
But no more annoying message.
