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Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
gmiller99's avatar
gmiller99
Explorer | Level 4
9 years ago

Using 30.4.22:

 

I've uninstalled and reinstalled 30.4.22 following the steps in the previous post. Still getting the popup 'Your Dropbox is full'.  My account shows 38.6% used of 2.2GB.

 

 

 

mrchuckles's avatar
mrchuckles
New member | Level 2
9 years ago
I get the same error message. Very annoying everytime i log on.
  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago

    Hey mrchuckles and gmiller99, 

     

    Sorry to hear that this workaround with the re-installation didn’t work, I’ll do my best to help you out. 
     
    If it’s not too much trouble for you, please raise a ticket with our team sending us in any screenshots exhibiting the behavior you're receiving. I'd be glad to follow-up on your open requests if you include your ticket IDs in your reply here, so that I look for your tickets internally. 
     
    Will be awaiting your responses!
     
    Warm regards, 
    JaneA
    • gmiller99's avatar
      gmiller99
      Explorer | Level 4
      9 years ago

      @JaneA, I've opened a case, Ticket #6218369: DB: Erroneous "Your Dropbox is full" message.

       

      I appreciate your help!

       

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