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Forum Discussion

AndyL's avatar
AndyL
Helpful | Level 5
9 years ago
Solved

Erroneous "Your Dropbox is full" message

I am getting a regular "Your Dropbox is full" pop-up - but I have plenty of space.   This 'appears' to have become a problem since I've added a Work dropbox - though that meay be a red herring.   ...
Storage space
  • Mark's avatar
    Mark
    9 years ago
    Drat. Was going to direct you to the thread for that official build, but, it doesnt exist!

    Can I suggest logging a ticket at http://bit.ly/cm-support and maybe copying in this threads URL? Replies may take time, especially as its a bank holiday weekend but you can track at http://dropbox.zendesk.com
Wonkieinc's avatar
Wonkieinc
Explorer | Level 3
9 years ago

Every time that i log in to my PC, i get the popup that my dropbox is full. Thing is, i'm only at 69.2%. This is happening on a fresh install. Please help.

  • KERDÈL_BD's avatar
    KERDÈL_BD
    Explorer | Level 4
    9 years ago

    I also did receive a Dropbox full message with downgrade to basic.

    I received an email this morning stating that Dropbox has tried several times to collect a Monthly fee of 9.99.

    In reality I have paid for a year ending not before end of November.

    Urgent help required!

    I can not use Dropbox anymore.

  • Ed's avatar
    Ed
    Icon for Dropbox Staff rankDropbox Staff
    9 years ago
    Hey there

    When did you start getting the message that your account is full? Was it just recently or did you always get that message?
    • Wonkieinc's avatar
      Wonkieinc
      Explorer | Level 3
      9 years ago

      I initially got the message when my dropbox was actually full, but then I deleted a lot of my data and the error now comes up permanently

      • Ed's avatar
        Ed
        Icon for Dropbox Staff rankDropbox Staff
        9 years ago
        oh, I see. If you log on dropbox.com from another browser, will it still show you the message?

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