Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

DreamingboxUser's avatar
DreamingboxUser
New member | Level 2
4 years ago
Solved

How to stop Dropbox syncing with external drivers

Dear Community Members, I am a total ignorant with digital tools. I want to use DropBox only for what I want. Meaning I want to share stuff. I do not want that Dropbox synchronizes with my laptop...
desktop
Dropbox Backup
  • Walter's avatar
    Walter
    4 years ago

    Hey DreamingboxUser, thanks for joining our Community!

     

    It sounds like you may have enabled the Dropbox Backup feature to backup your external drives to Dropbox. 

     

    If that's so, you can disable it as outlined here and access your backups directly from this page.

     

    I hope this helps!

jazzkat10us's avatar
jazzkat10us
New member | Level 2
3 years ago

Hi there,

 

Im having a similar issue. I would like to upload photos from my cell phone. I accidentally clicked on backup on my dropbox app (cell phone) and so its backing up all my photos. I also have the drop deskbox version installed with Windows. Since i have a free version of dropbox, I looked for the backup section in preference and there is not an area where it talks about " adjust settings" like the instructions say.  All i see is to checkmarks on or off to folders and click ok, but that does not even stick because if I go back into the  backup tab, all folders are checked again. Extremely frustrating and yet my photos are still synching. Please help. I need to stop the current synching and dismantle the backups permanently but still be able to upload my selected photos from my cell phone. How do I do that please?

 

Thank you for your help in advance!

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi jazzkat10us, if you enabled a backup via your phone, you might be referring to the camera upload feature.

 

Have you tried these steps to disable it from your phone?

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!