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Forum Discussion

Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
2 years ago

I can't access my photos, as I'm being asked to upgrade my Dropbox account.

I REALLY need help, please. A very long time ago my wife and I wanted to put our photos, many of them precious, in a safe place. She suggested putting them om a USB but I said we should put them on s...
account access
Storage space
Marshal mellow's avatar
Marshal mellow
Collaborator | Level 8
12 months ago

Different subject but I just cropped a photo as it said it was saving it it froze and now I can't get into any photos. Please 🙏 help

Nancy's avatar
Nancy
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi again, Marshal mellow! Are you still having trouble with this? Can you access your photos via another browser, as a test?

  • Marshal mellow's avatar
    Marshal mellow
    Collaborator | Level 8
    12 months ago

    I was in a total panic as you might guess. I was able to access them using my phone but I don't know about my PC because I don't have access to it now. I assume it will be okay but I'll see tomorrow. Thanks 🙏 

About Storage Space

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