Forum Discussion

stephenmisson's avatar
stephenmisson
Explorer | Level 3
2 years ago

I keep getting a message informing me my Dropbox is full, but I have no files.

Why do I keep geting a message informing me my Dropbox is full and to upgrade when I have deleted all files?
Storage space
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hey stephenmisson, thanks for posting here today! 

 

Would you mind taking a closer look at your plan page and letting me know what it reports? 

 

is it possible that you've accidentally enabled our Backup feature? 

 

Keep me posted!

stephenmisson's avatar
stephenmisson
Explorer | Level 3
2 years ago
0 bytes on all. 2gb available.
I did a screenshot but it seems I cannot attach it here.

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