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rwright's avatar
rwright
Explorer | Level 4
1 year ago

I need some clarifications on the "manage hard drive space" section of the Dropbox preferences.

What does the above mean in the "manage hard drive space" section of my account? According to the way I sync my account everything is supposed to be stored online only, even though I constantly have ...
Storage space
rwright's avatar
rwright
Explorer | Level 4
1 year ago

sorry, I'm using 1.9 of the 2 T.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 year ago

Thank you so much for all the info regarding your local and Dropbox space rwright!

 

You mentioned that you're already using our online-only feature. 

 

If you access your Dropbox folder, does the folder/file icons show the relevant online-only icons? If you have a screenshot of the content inside your Dropbox folder, feel free to attach it here. 

  • rwright's avatar
    rwright
    Explorer | Level 4
    1 year ago

    yes, all files have the following

     

     

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      1 year ago

      Hey rwright - sorry to repeat myself here, but did you try deleting the cache folder to see if the space is freed up then? 

      • rwright's avatar
        rwright
        Explorer | Level 4
        1 year ago

        no, because the following instructions don't produce the folder identified

         

        1. Open your Dropbox folder in Finder.
        2. Press Shift-Command-. (period).  
          • A folder named “.dropbox.cache” will appear.
        3. Open the “.dropbox.cache” folder.
        4. Delete the files in your cache by dragging them into your Trash. 

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