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Forum Discussion

Gordon T.1's avatar
Gordon T.1
Helpful | Level 5
4 months ago
Solved

I'm suddenly exceeding my storage quota. How can I check what takes up space?

I have recently  completed a Widows 10 reset of my PC. Probably because of my own errors I had difficulty getting back into my Dropbox account which is the Basic (Free) version.  I ended up having to...
Dropbox Basic
Storage space
  • Rich's avatar
    Rich
    4 months ago
    Gordon T.1 wrote:

    Can you please let me know what Regular Files (1.2GB) and Backup (1.2 GB) refer to ?

    Regular files refers to the files that you see in your account, as you would expect. Backup refers to the files being saved by the Backup feature, which you can see on your Backups page.

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Hey there, Gordon T.1​, I'd be happy to help! 

You can see your account's current quota, along with what's occupying this space here.

Would you like to take a look, and let me know if you have any questions? 

Thanks a bunch!

  • Gordon T.1's avatar
    Gordon T.1
    Helpful | Level 5
    4 months ago

    Many thanks Megan for your help.  I wish I received such prompt replies to queries in my dealings with other organisations.   Can you please let me know what Regular Files (1.2GB) and Backup (1.2 GB) refer to ?  The files listed are as I expected.

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      4 months ago

      Hey Gordon T.1​, I'm so happy to hear that! 

      And yes, it's exactly as Rich​ explained. I'm here if you have any questions! 👩‍💻

    • Theresa's avatar
      Theresa
      Icon for Community Manager rankCommunity Manager
      3 months ago

      Hi Gordon T.1​ and welcome back to the Dropbox Community! I’m really glad to hear you were able to get things sorted and thank you for coming back to share your experience. It’s always helpful when someone follows up, especially on storage questions like this ✨.

      By the way, I’m Theresa 👩‍💻, one of the Community Managers here. Since you’ve been managing your storage closely, I’d love to know... do you have a favourite Dropbox feature that helps you stay organised or makes managing your files a bit easier?

      Looking forward to hearing from you,

      T 😺 (Dropbox Community Manager)

      • Gordon T.1's avatar
        Gordon T.1
        Helpful | Level 5
        3 months ago

        Hello Theresa,  I have used Dropbox for a few years because, for me, it is a convenient & safe cloud storage for important files that I may need to refer to at any time.  And it provides security for these files should my PC become faulty.

        Regards,

        Gordon. 

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