Need to see if your shared folder is taking up space on your dropbox šŸ‘Øā€šŸ’»? Find out how to check here.

Forum Discussion

Gordon T.1's avatar
Gordon T.1
Helpful | Level 5
4 months ago
Solved

I'm suddenly exceeding my storage quota. How can I check what takes up space?

I have recently  completed a Widows 10 reset of my PC. Probably because of my own errors I had difficulty getting back into my Dropbox account which is the Basic (Free) version.  I ended up having to...
Dropbox Basic
Storage space
  • Rich's avatar
    Rich
    4 months ago
    Gordon T.1 wrote:

    Can you please let me know what Regular Files (1.2GB) and Backup (1.2 GB) refer to ?

    Regular files refers to the files that you see in your account, as you would expect. Backup refers to the files being saved by the Backup feature, which you can see on your Backups page.

Gordon T.1's avatar
Gordon T.1
Helpful | Level 5
4 months ago

Many thanks Megan for your help.  I wish I received such prompt replies to queries in my dealings with other organisations.   Can you please let me know what Regular Files (1.2GB) and Backup (1.2 GB) refer to ?  The files listed are as I expected.

Theresa's avatar
Theresa
Icon for Community Manager rankCommunity Manager
3 months ago

Hi Gordon T.1ā€‹ and welcome back to the Dropbox Community! Iā€™m really glad to hear you were able to get things sorted and thank you for coming back to share your experience. Itā€™s always helpful when someone follows up, especially on storage questions like this āœØ.

By the way, Iā€™m Theresa šŸ‘©ā€šŸ’», one of the Community Managers here. Since youā€™ve been managing your storage closely, Iā€™d love to know... do you have a favourite Dropbox feature that helps you stay organised or makes managing your files a bit easier?

Looking forward to hearing from you,

T šŸ˜ŗ (Dropbox Community Manager)

  • Gordon T.1's avatar
    Gordon T.1
    Helpful | Level 5
    3 months ago

    Hello Theresa,  I have used Dropbox for a few years because, for me, it is a convenient & safe cloud storage for important files that I may need to refer to at any time.  And it provides security for these files should my PC become faulty.

    Regards,

    Gordon. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!