Learn how to make the most out of the Dropbox Community here 💙!

Forum Discussion

nyssa_dmcg's avatar
nyssa_dmcg
Explorer | Level 3
2 years ago
Solved

Mac: Can I delete the log files & instance3 within the hidden .dropbox in my Document folder?

In a mission to minimise the size of my System Data. I noticed that when I revel hidden folders in File Browser, it's showing a .dropbox folder that has a large amount of log folder & instance3 folde...
desktop
dropbox business
Storage space
  • Jay's avatar
    Jay
    2 years ago

    Thanks for your patience, after consulting with our team, the instance folders can contain real data, which shouldn't be deleting.

     

    Additionally, deleting the log folders can cause a resync, which could result in compounding errors. It could also end up generating additional logs.

nyssa_dmcg's avatar
nyssa_dmcg
Explorer | Level 3
2 years ago

Hi Jay,

Thanks for your reply. I got there from the Apple button>About This Mac>General>Storage>Documents>File Browser>Then Reveal Hidden Folders and what's in the screenshot is showing. 

Let me know if you need more info.

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Thanks for your patience, after consulting with our team, the instance folders can contain real data, which shouldn't be deleting.

 

Additionally, deleting the log folders can cause a resync, which could result in compounding errors. It could also end up generating additional logs.

  • nyssa_dmcg's avatar
    nyssa_dmcg
    Explorer | Level 3
    2 years ago

    Hey Jay,

    Thanks for confirming, I won't be touching those logs after all! Won't want to break the rest of the files for sure. 

    Nyssa

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!