Your workflow is unique 👨‍💻 -  tell us how you use Dropbox here.

Forum Discussion

Yochai12312's avatar
Yochai12312
New member | Level 2
1 month ago
Solved

My account shows 2000% usage when I don't have any files

My dropbox Basic account shows over 2000% all files storage usage. All files, backups and deleted files are empty (expent 700 MB file). I believe there are orphaned / hidden computer backups on m...
Quota
Storage space
Toobz's avatar
Toobz
New member | Level 2
1 month ago

I would also like an answer to this please. I have the same issue. I have deleted all backups and left all shared folders, but it still shows that my folder is nearly full depsite having few files.

Please let me know how to fix this

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 month ago
    Toobz wrote:

    I have deleted all backups and left all shared folders, but it still shows that my folder is nearly full depsite having few files.

    Please take a screenshot of your usage as shown on your Plan page, and reply with it here. It should look like this:

     

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!