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Forum Discussion

CTFT's avatar
CTFT
Explorer | Level 3
2 months ago

My storage usage is over the Basic limit and I can't access my files to delete them.

Help, I didn't want to sync all my files to dropbox and now I'm over my limit and can't access any files so I can go below this limit. Syncing has been stopped but what happens to my files on my comp...
Delete
Quota
Storage space
UmiS's avatar
UmiS
New member | Level 2
6 days ago

I went to back ups - nothing showing. I then went to Account settings and it showed this - Screenshot 1. I managed to find two back up disks (one an external drive that I didn't intend Dropbox to back up and the other I didn't recognise - could be a friend's thumb drive with a book she sent me to edit.) I deleted both and now it's showing this - Screenshot 2. 

So I guess I deleted everything pretty much everything on Dropbox. How do I now stop it backing up my external drive each time I plug it in? - and I'm wondering if it the external drive also backed up everything from Dropbox and whether I can delete those files.

Sorry about this. I'm 73 and not a techy person as you can probably gather.

 

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