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melissam4's avatar
melissam4
New member | Level 2
1 year ago

Re: How to free up space in your Dropbox account

Hey i deleted a lot of files from my dropbox to get some space, but it keeps telling me that my space is nearly full and doesn`t sync my files and i don't have any shared affects. what can i do?

 

 

Thanks in advance for any advice!

5 Replies

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  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    1 year ago

    melissam4 wrote:

    Hey i deleted a lot of files from my dropbox to get some space, but it keeps telling me that my space is nearly full ...


    Checked your Backups page yet? When does it show for your actual usage on your Plan page? Provide a screenshot if you can. It should look like this:

     

     

     

     

  • melissam4's avatar
    melissam4
    New member | Level 2
    1 year ago

    Hey thank you for your answer! My storage plan looks like this right now. I don't use the back up as of now, how can i install that?

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hey melissam4, you can use the steps here, to see the size of your files and calculate the size of your folders, to see which ones are taking up your space.

     

    I hope this helps!

  • melissam4's avatar
    melissam4
    New member | Level 2
    1 year ago

    Thank you for the Tip, but with the amount that i already delted from all my folders, i should have way more storage space again, but the numbers don't change unfortunately and i can't really delete any more....

  • Hannah's avatar
    Hannah
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    1 year ago

    Hmm, what did you find after you checked the size of your files, Melissa?

     

    Do you see a discrepancy with your usage here?

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