Forum Discussion

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

Re: I got an offer for a 100GB Lenovo promotion, but it was never applied to my Dropbox account.

Momo2025 wrote:

i installed the dropbox app manually

Thats probably wiped it I'm afraid. It will only work from the default app. 

The only thing I can think of is to machine format your device and retry it. 

No RepliesBe the first to reply

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!