Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

JavierCanada's avatar
JavierCanada
New member | Level 2
5 years ago
Solved

1 year 100gb promotion

Hello, 

 

I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year.

Thanks!

cancellations
Payments
Plans
Promotions
Storage space
  • Rich's avatar
    Rich
    5 years ago
    JavierCanada wrote:

    What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??

    If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.

7 Replies

Replies have been turned off for this discussion
  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    5 years ago
    JavierCanada wrote:

    What happens after 1 year if I don't upgrade and I stick with the free 2gb plan??

    If you're over your quota when the bonus space expires, syncing will be disabled. Your files won't be deleted and they'll still be accessible, but you won't be able to add or change any files in your account until you're back below your quota.

  • JavierCanada's avatar
    JavierCanada
    New member | Level 2
    5 years ago

    Thanks! So if I always stay under 100GB I can make use of my storage (without syncing) regardless if I don't plan to upgrade, right?

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Hi JavierCanada 

     

    Not quite because once the free promo expires your quota will drop to 2gb (higher if you have other increases from places like www.dropbox.com/gs). 

  • meemeemux's avatar
    meemeemux
    Helpful | Level 6
    5 years ago

    yep. after your promotion expires you will be on 2gb. however I always like to keep my storage at a bear minimum because my mac's old

  • xRuruu's avatar
    xRuruu
    New member | Level 2
    3 years ago

    can i dowload my 25gb files after 1 year expired promotion ?, or it can not be downloaded ?

  • xRuruu's avatar
    xRuruu
    New member | Level 2
    3 years ago

    i already have 100 gb bonus space from buying an acer laptop, then it said 1 year after i claimed the promotion,
    but my question is what happen if my Files that 25 Gb on DropBox has  Expired ?, Can i  still download the 25 GB of Files ?, or it can not be Downloaded or it will Deleted ?

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi xRuruu, no files will be deleted when your promotional space expires. You can still access and download your files.

     

    However, any edits or new files will not sync to your account if you are overquota.

About Plans and Subscriptions

Ask the Dropbox Community for help if you have questions about your Dropbox plan or subscription. Find solutions and share advice with members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!