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Storage space
118 Topics
The ASUS 500 GB promotion hasn't been applied to my Dropbox account.
Payment Method: Didn't made any payment How did you upgrade? : Downloaded from Drop Box official website I have an ASUS TUF Gaming A15 FA506NFR laptop that should qualify for the 500 GB Dropbox promotion. I installed Dropbox and signed in, but my account still shows only 2 GB Basic. Can support please verify my eligibility and apply the promotion? Dropbox account email: [removed] Screenshot: [attach screenshot showing 2 GB plan] [screenshot removed] I followed the instructions from the ASUS promotion page, but the bonus storage has not been applied. Could you please verify my eligibility and manually apply the 500 GB promotional space? Thank you for your assistance. Best regards, Arijit [personal information removed per the Community's Guidelines]256Views0likes12Comments
I need to add more space to my personal Dropbox account, without upgrading to a team.
I have the largest account available to an individual and have added the one time storage to my account. I have a large family and have a lot of photos and videos that I want to store. However, I'm almost out of space (nearly 4TB) and need more. When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year. My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price. Thank you.257Views0likes4Comments
I paid for an upgrade to 2TB (with 3 months extra), but nothing has happened.
Dropbox Plan Plus with 3 months extra! Payment Method IDEAL How did you upgrade? Through the UPGRADE button Question or Issue 28-02-2026 Dropbox iDEAL | Wero -119,88 Omschrijving: [redacted] 7180125967132235 revenue api transaction id 6fa1a829 IBAN: [removed per Community Guidelines] Kenmerk: 28-02-2026 21:52 7180125967132235 Valutadatum: 28-02-202672Views0likes2Comments
Can I get more than 4TB of space for an individual Dropbox plan?
Dropbox Plan Dropbox Professional (with additional 1TB) Payment Method Paypal How did you upgrade? Don't know anymore Question or Issue I have dropbox pro with 4TB. I'm single user and need more space. I'm willing to pay more for it. Dropbox doesn't offer this possibility (for a single user to store more than 4TB), so know you're loosing me as a (paying) client, and I am forced to look for an other provider. Any changes I will be able to add more additionals TBs (for additional paymen) soon? Currently this seems like a missed business opportunity.76Views0likes1CommentI upgraded to Dropbox Professional, but it's not showing on my account
Dropbox Plan Professional Payment Method PayPal How did you upgrade? My account was automatically charged after the free trial period. Question or Issue I upgraded to a Dropbox Professional account. Why hasn't my account been upgraded? I have no storage.106Views0likes2Comments
More than 2 TB in Dropbox Family plan
For years, the Dropbox Family subscription has been limited to a maximum of 2 TB. It cannot be increased. This is no longer appropriate. I expect the subscription to be adjusted accordingly. 2 TB for the current price will be very little in 2026. It is also incomprehensible that you cannot even get more storage for money.226Views0likes1Comment
Not seeing the extra quota on my Dropbox Plus plan
Hey everyone, I recently purchased a Dropbox Plus plan through the Dropbox website; I can see that my plan is active, but my storage still says that it is capped at 2 GB instead of 2 TB. Any ideas on how to go about fixing this? Thank you.Solved90Views0likes3CommentsI got an annual promotion for 100 GB from Acer. What happens if I don't upgrade afterwards?
Hello, I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year. Thanks!Solved11KViews2likes7Comments
