Your workflow is unique 👨💻 - tell us how you use Dropbox here.
Storage space
117 TopicsASUS 500 GB Dropbox Promotion Not Applied
Payment Method: Didn't made any payment How did you upgrade? : Downloaded from Drop Box official website I have an ASUS TUF Gaming A15 FA506NFR laptop that should qualify for the 500 GB Dropbox promotion. I installed Dropbox and signed in, but my account still shows only 2 GB Basic. Can support please verify my eligibility and apply the promotion? Dropbox account email: [removed] Screenshot: [attach screenshot showing 2 GB plan] [screenshot removed] I followed the instructions from the ASUS promotion page, but the bonus storage has not been applied. Could you please verify my eligibility and manually apply the 500 GB promotional space? Thank you for your assistance. Best regards, Arijit [personal information removed per the Community's Guidelines]68Views0likes6CommentsI need to add more space to my personal Dropbox account, without upgrading to a team.
I have the largest account available to an individual and have added the one time storage to my account. I have a large family and have a lot of photos and videos that I want to store. However, I'm almost out of space (nearly 4TB) and need more. When I tried to upgrade, my only option for more storage than 4TB is to upgrade to a business account for three users at an increase of an additional $225/year. My first TB of increase was $60 and it hardly seems right to force me to delete my files or upgrade for 80% increase in price. Thank you.59Views0likes2CommentsI upgraded to Dropbox Professional, but it's not showing on my account
Dropbox Plan Professional Payment Method PayPal How did you upgrade? My account was automatically charged after the free trial period. Question or Issue I upgraded to a Dropbox Professional account. Why hasn't my account been upgraded? I have no storage.66Views0likes2CommentsMore than 2 TB in Dropbox Family plan
For years, the Dropbox Family subscription has been limited to a maximum of 2 TB. It cannot be increased. This is no longer appropriate. I expect the subscription to be adjusted accordingly. 2 TB for the current price will be very little in 2026. It is also incomprehensible that you cannot even get more storage for money.130Views0likes1CommentNot seeing the extra quota on my Dropbox Plus plan
Hey everyone, I recently purchased a Dropbox Plus plan through the Dropbox website; I can see that my plan is active, but my storage still says that it is capped at 2 GB instead of 2 TB. Any ideas on how to go about fixing this? Thank you.Solved46Views0likes3CommentsI got an annual promotion for 100 GB from Acer. What happens if I don't upgrade afterwards?
Hello, I've got 100GB free with my new Acer computer. The offer says I've got 100GB storage for 1 year. What happens after 1 year if I don't upgrade and I stick with the free 2gb plan?? Will they delete all my storage if I use the 100GB? It's not clear at all and I'm worried to use this offer if I don't upgrade to a pay plan after the 1st year. Thanks!Solved11KViews2likes7CommentsAdding extra space to a Dropbox Professional account without upgrading to a Business plan
I am currently a professional account holder with 3TB of storage space, I am 500GB away from running out of space. As a creative I work with large file sizes and I was looking to upgrade to get a few more TB of storage. My only option is to upgrade to a Business Account, which would be fine, however you need to have a minimum of 3 licences which makes it very expensive for 2 extra TB which the Standard packages offers, I use the dropbox transfer tool almost every day so ideally I would be on the Advanced plan so I have have the same transfer limit of 100GB transfer limit which I get with Professional. Currently I pay around £15 per month for my package, currently if I want 2TB extra I would need to pay £30 per month and get less services than I do now or £45 per month to get what I really need. which is an increase of £30 per month which is excessive. Why doesn't Dropbox allow to increase storage space without needing to but licences which are not needed. As a long term customer of over 10 years who uses the service every day I am getting to a point where will need to make a decision to leave Dropbox and go to an alternative provider of which there are many to to choose from. For example: - IDrive offer 10TB for $3.98 a month pCloud offer 10TB for $3.95 a month I need to do more research on this but Apple, Google and probably Amazon will offer similar services, the only thing stopping me at the moment is the hassle of transfering all my data across. But I will do it if needed. Please Dropbox you are currently alienating what will be a big proportion of your loyal customer base. Sort it out!Solved9.2KViews2likes22Comments100 GB promotion HP + Dropbox hasn't been applied
Hello! A few days ago I bought an HP laptop on which the Dropbox application was pre-installed. If you signed up or logged in, they gave you about 100GB for one year free. A few days have passed, and the HP + Dropbox 100GB promotion has not been effective. I also also complete www.dropbox.com/gs I request help, it should have 100GB. Thanks.9.1KViews0likes20Comments