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Mark312's avatar
Mark312
Explorer | Level 3
3 years ago

Storage space full

Hi All   I have a DropBox Basic account with 2Gb storage. Recently I started seeing messages that it was nearly full, so I went in and deleted files such as unwanted photos etc. I have the deskto...
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Storage space
  • Mark312's avatar
    Mark312
    Explorer | Level 3
    3 years ago

    Hi Mark,

    Thanks for your reply. 

    Clicking on the link you sent shows me it is backing up despite me not activating this.

    Can I safely delete the backup without affecting my saved files?

    Many thanks

    • Mark312's avatar
      Mark312
      Explorer | Level 3
      3 years ago

      Just a thought, I'm using 2.75Gb and the backups are 2.5Gb, that leaves 0.25Gb that my files are actually using. Surely something is amiss here?

      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II
        3 years ago

        Backups can only be activated by you I'm afraid but the wording on it is easy to miss especially on install. I'd also say ignore all of the data it gives on the screen about size - the whole program is badly designed and implemented and buggy as hell! If you stop backups via the software on your desktop and THEN delete them it should give you your space back

         

        https://help.dropbox.com/organize/how-to-use-dropbox-backup#disable

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