Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
tomcatuk
2 years agoExplorer | Level 3
Storage Space removed!
ok so my storage space has gone, my dropbox is empty which I earned in 2010 10.25GB and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remo...
- 2 years ago
tomcatuk wrote:
my dropbox is empty ... and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remove the storage ... you have blocked my access to it...
First, Dropbox doesn't remove your storage space unless you had a time-limited bonus applied to your account. Space from referrals is permanent. Other bonus space is not.
They also don't block access to the space in your account. If your account says you're using 10.18 GB of space, then you really are using that space. Have you checked your Backups page?
Rich
Super User II
2 years ago
tomcatuk wrote:
my dropbox is empty ... and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remove the storage ... you have blocked my access to it...
First, Dropbox doesn't remove your storage space unless you had a time-limited bonus applied to your account. Space from referrals is permanent. Other bonus space is not.
They also don't block access to the space in your account. If your account says you're using 10.18 GB of space, then you really are using that space. Have you checked your Backups page?
tomcatuk
2 years agoExplorer | Level 3
Hi Rich thanks for your help and spot on, never knew about backup, and found a load of files which I never knew was there but cannot delete them as they were on a 64GB memory stick, I have gone to the settings page and security but its not listed so cannot delete anything...
No idea what Paper mobiles devices is but that's the only thing that said unlink
I also still have the memory stick but that has nothing on it.
Sorry but simply never knew about the backups folder, what next?
- tomcatuk2 years agoExplorer | Level 3
Cancel that... done it thanks for your help....
About Storage Space
Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!