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Forum Discussion
tomcatuk
2 years agoExplorer | Level 3
Storage Space removed!
ok so my storage space has gone, my dropbox is empty which I earned in 2010 10.25GB and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remo...
- 2 years ago
tomcatuk wrote:
my dropbox is empty ... and now says I have used 10.18GB of 10.25 this all happened when dropbox decided to limit you to 3 devices and remove the storage ... you have blocked my access to it...
First, Dropbox doesn't remove your storage space unless you had a time-limited bonus applied to your account. Space from referrals is permanent. Other bonus space is not.
They also don't block access to the space in your account. If your account says you're using 10.18 GB of space, then you really are using that space. Have you checked your Backups page?
hollis1818
2 years agoExplorer | Level 3
I wish that were true.
I had 4.25 G of space for many years. At least 10, I think. Recently, the space went down to 2G. And most of my files are gone.
Of course, as a free basic account, I can't reach anyone at DB.
Jay
Dropbox Community Moderator
2 years agoHi hollis1818, could you confirm the exact level of quota you have on your account from this page?
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