Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

paulflute's avatar
paulflute
Explorer | Level 4
3 years ago
Solved

Storage Space

Hi all.. I have a 13.5 gig storage on my account but I am suddenly unable to upload even to 2 gig.. I have an important work file that I can't even access..   I was a very very early dropbox ...
Error Messages
Share
Storage space
  • Megan's avatar
    Megan
    3 years ago

    Hi paulflute, is it a shared folder, or a shared link? 

     

    Provided it's a shared folder, you should be able to view it using your sharing tab. Can you calculate its size using these steps, and let me know more? 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi paulflute, is it a shared folder, or a shared link? 

 

Provided it's a shared folder, you should be able to view it using your sharing tab. Can you calculate its size using these steps, and let me know more? 

paulflute's avatar
paulflute
Explorer | Level 4
3 years ago

Hi Megan.. thanks for your links.. the problem is solved..

I was able to see the size there and the folder is 20 gig..

I will contact my colleague and ask him to remove the unnecessary..

I only need 4 small files for the work he needs from me..

Thanks everyone for your help..  ;9) paul

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Always happy to help paulflute.

     

    If you need anything else, you know where to find me!

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!