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jojo_59's avatar
jojo_59
New member | Level 2
1 month ago

The total storage used doesn't match the size of files I see under the All files page.

I'm trying to get my storage down below the 2 GB limit, to go back to the free plan. I've made sure to delete all public files and other folders I wasn't using. I now have only one folder of photos l...
Storage space
geoffhart1962's avatar
geoffhart1962
Explorer | Level 3
1 month ago

I don't see a "plan" page, but here is what I see for file usage:

 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
1 month ago

Hey geoffhart1962, thanks for the added info! 

Based on the screenshot it looks like the 10GB taking space on the account is individual files and folders. Keep in mind that you should be able to view what's taking up space when visiting your home page.

I'm suggesting that you check online for the content taking up space, since calculating using your local Dropbox folder isn't necessarily accurate. That is because some of your folders might be selectively synced, or some of your content might be available as online-only. 

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