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Forum Discussion
Weird email regarding my quota
I got this mail that said "Eligibility confirmed: Pär, you'll lose access to your files if you don't act soon!"
I don't understand why? They said I could upgrade and pay for more space, but what has that to do with losing access to my files? Looked legit, but is it a scam?
7 Replies
- Sorry no because I am on Phone and can't find a way to attach image to reply?
- Jay
Dropbox Community Moderator
There should be a camera icon in the reply box, or you can copy and paste the image directly into the reply.
- No camera icon and can't copy and paste from Phone storage. But what I Wonder is in the text: will I lose access to my current files if I don't pay for extended space?
Here's a screenshot of the unexpected email
- Walter
Hey Debra G.3 - thanks for the screenshot.
This seems like a legit email from Dropbox, based on the email address it's coming from. When exactly did you get this if I may ask? Also, what is your plan tab reporting in regards to your quota at the moment?
Do you happen to have another Dropbox account, associated with a different email of yours?
Any additional information is more than welcome!
