Forum Discussion

Olzab's avatar
Olzab
Explorer | Level 3
5 years ago
Solved

What happened to 5gb free?

I'd swear when I signed up years ago for a free DB account they said I get 5gb free. Now when I look at my account bc they email to say I am almost full, suddenly I only have 2.75 GB total space. I've searched for answers with no luck. Can someone tell me what I missed? Thanks!

Storage space
  • Mark's avatar
    Mark
    5 years ago

    Dropbox has always only ever given away 2gb for free without referrals etc. - I think you are getting mixed up with Box.com which I believe does a 5gb free account. 

1 Reply

Replies have been turned off for this discussion
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 years ago

    Dropbox has always only ever given away 2gb for free without referrals etc. - I think you are getting mixed up with Box.com which I believe does a 5gb free account. 

About Storage Space

Looking for help with managing the storage space in your Dropbox account? Talk to the Dropbox Community and get advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!