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Forum Discussion
Scottez
2 years agoExplorer | Level 4
Why aren't I allowed to get more then 3TB of space on the Dropbox app?
Why aren't i allowed to get more then 3TB of space on the Dropbox app? It tells me to upgrade but keeps taking me to a page where i cant upgrade. Why?
nicka12
Dropbox Product Manager
2 years agoHi Scottez.
Since you are using the Dropbox mobile app, 3TB is the largest amount of space that is offered for a plan.
If you sign up for a single seat product on the web you can add more space via a space pack add-on, and more space is also offered via teams products.
But for the app that is the current max.
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