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6062535's avatar
6062535
New member | Level 2
4 months ago
Solved

"Your Dropbox is full" notification but I only have one file in my account

I have deleted all files but one photo on my account. Yet, every day since I still have a notice that my Dropbox is full. And suggesting I upgrade my account. Which I don't need. (MacOS Monterey 12.7...
Quota
Storage space
  • 6062535's avatar
    6062535
    4 months ago

    Hello all, thanks for your suggestions and assistance. I did manage to delete all unnecessary files. And have paid to increase my capacity as may be needed in future. All is good now. I think.

WilburNJ's avatar
WilburNJ
New member | Level 2
4 months ago

Hannah,

Please disregard.  It turns out there was a folder that showed zero storage used actually was quite large for some reason.  So, I just deleted that (including permanently deleting it in the "deleted files" section, and it appears to have reduced my storage use.  I don't know why dropbox was reporting zero for that folder....

Mark's avatar
Mark
Icon for Super User II rankSuper User II
4 months ago

Deleted items dont use quota. 

However, the bottom four don't have a size, which usually means they are too large to calculate. Ignore Apps as that doesnt use quota if its the Dropbox designated one.

So check Mac, Health Care and Temp files 

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