Forum Discussion

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Accesso / Cannot access Dropbox; it says access is denied

Buongiorno, ho uno strano problema che non riesco a risolvere, dal pc dell'ufficio e dal cellulare accedo tranquillamente alla pagina web, mentre dal pc di casa mi dice accesso negato da dropbox.com,...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sì, penso che sarebbe una buona idea passare a una porta diversa sul router, o almeno scollegarlo momentaneamente, quindi riavviare il router e ricollegarlo Boomerang.

 

In ogni caso, se non dovesse funzionare, fatemelo sapere!

 

--

 

Yeah, I think it'd be a good idea to change to a different port on the router, or at least to try to unplug it momentarily, then restart your router and reconnect it Boomerang.

 

In any case, if this doesn't work out, let me know!

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Il cambio porta l'ho già fatto ma senza risultati purtroppo, ora proverò anche questa procedura, speriamo in bene, ormai sto perdendo le speranze. Vi aggiornerò sicuramente.

  • Megan's avatar
    Megan
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Sicuramente tienici aggiornati Boomerang!

     

    Se questo non funziona, possiamo inviarti un'e-mail per esaminare più da vicino la causa di ciò.

     

    --

     

    Definitely keep us posted Boomerang!

     

    If this doesn't work, we can send you an email in order to have a closer look into what might be causing this.

  • Boomerang's avatar
    Boomerang
    Explorer | Level 3
    3 years ago

    Purtroppo non funziona nemmeno questo, Ho scollegato il cavo ethernet, ho riavviato il router (possiedo un frtzbox 7530) ho ricollegato il pc ma non è successo nulla, siamo alle solite.....😓 la videata è sempre la solita.

    ------------

    Unfortunately this doesn't work either, I disconnected the ethernet cable, I restarted the router (I have a frtzbox 7530) I reconnected the PC but nothing happened, we're back to business as usual.....😓 the screen is always the same.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Boomerang, controlla il tuo indirizzo email, quando puoi. Ho aperto un ticket per te, così possiamo indagare ulteriormente sulla questione.

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    Boomerang, please check your email address, when you can. I've logged a ticket for you, so that we can investigate further.

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