Forum Discussion

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Accesso / Cannot access Dropbox; it says access is denied

Buongiorno, ho uno strano problema che non riesco a risolvere, dal pc dell'ufficio e dal cellulare accedo tranquillamente alla pagina web, mentre dal pc di casa mi dice accesso negato da dropbox.com,...
Error Messages
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Sicuramente tienici aggiornati Boomerang!

 

Se questo non funziona, possiamo inviarti un'e-mail per esaminare più da vicino la causa di ciò.

 

--

 

Definitely keep us posted Boomerang!

 

If this doesn't work, we can send you an email in order to have a closer look into what might be causing this.

Boomerang's avatar
Boomerang
Explorer | Level 3
3 years ago

Purtroppo non funziona nemmeno questo, Ho scollegato il cavo ethernet, ho riavviato il router (possiedo un frtzbox 7530) ho ricollegato il pc ma non è successo nulla, siamo alle solite.....😓 la videata è sempre la solita.

------------

Unfortunately this doesn't work either, I disconnected the ethernet cable, I restarted the router (I have a frtzbox 7530) I reconnected the PC but nothing happened, we're back to business as usual.....😓 the screen is always the same.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Boomerang, controlla il tuo indirizzo email, quando puoi. Ho aperto un ticket per te, così possiamo indagare ulteriormente sulla questione.

    ---------

    Boomerang, please check your email address, when you can. I've logged a ticket for you, so that we can investigate further.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!