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JCmk's avatar
JCmk
Helpful | Level 6
4 years ago
Solved

After today's upgrade (30 Nov 22), I cannot locate my Dropbox folder

After today's update, i cannot locate the Dropbox folder on my Mac Powerbook running OS 12.6 Monterey. The alias folder is still there on my Dock (but now withuot the Dropbox logo on it) and there is...
desktop
Mac
  • JCmk's avatar
    JCmk
    4 years ago

    Using Go and searching for Users/myname/Library has revealed the Library folder. But there does not seem to be a way of getting it to show in the usual way like other folders.

     

    Anyway - sorted!!

     

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 years ago

Hey JCmk, if you follow the steps in this article, are you able to locate the Dropbox folder's location?

JCmk's avatar
JCmk
Helpful | Level 6
4 years ago

No.

The steps in the article simply open the Dropbox folder like all the other ways of opening it. But the usual ways of tracing a folder's location are still not functioning: Command/click on the folder name at the top of the open folder does not show me the usual hierarchy of location. The Dropbox folder is certainly somewhere, and functioning as it should. But I like to know where everything is on my computer!

 

Thanks.

  • JCmk's avatar
    JCmk
    Helpful | Level 6
    4 years ago

    I have just tried Command clicking on the title an open file in my Dropbox: it shows the expected location:  user/library/cloud storage/dropbox.

    So it seems the issue is not whether the dropbox folder is in the right place (it is) but rather that I cannot see on my desktop the last 3 items in that location list. I guess that, for some reason, they are hidden folders. In the old days you could tell Finder to show hidden folders and files; but that does not seem to be the case today. There is nothing about this in the Help menu.  I will search on line for a terminal instruction to "show hidden folders/files".

     

    Thanks for all your help.

    • JCmk's avatar
      JCmk
      Helpful | Level 6
      4 years ago

      Using Go and searching for Users/myname/Library has revealed the Library folder. But there does not seem to be a way of getting it to show in the usual way like other folders.

       

      Anyway - sorted!!

       

      • Big-foot's avatar
        Big-foot
        New member | Level 2
        4 years ago

        I have seen the same issue with Dropbox files that used to show up in the finder not being shown there even though the files actually exist on my Mac.  Not sure why the dropdown was removed from the Dropbox preferences window - 

         

        New dialog box

        Older preferences - with option to open folders in Finder.

         

         

         

         

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