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Avast blocks opening Dropbox Web site from the application
When trying to launch the Dropbox Web site, from the icon of the application, Avast blocks it identifying it as phising (see attached image).
It happens also when trying to reach Dropbox from t...
Hey again Debby M., thanks for nudging us here.
As Rich mentioned previously, this is a false positive. This can occur when an application is incorrectly flagged as malicious due to an overly broad detection signature or algorithm used in an antivirus software.
In any case, rest assured, the official Dropbox desktop app isn't a phishing attempt and our team is further looking into this matter.
If you have any other concerns, we are always here to assist. Hope this helps to some extent!
when opening dropbox.com through the dropbox icon Avast gives a warning about a phishing file. Dropbox.com will not open. I tried this on 3 computers. Every attempt give a different filename. The treat stayes the same: HTML:PhisingDpx-CS[Phish]. There is no warning when opening dropbox.com through the browser.
System: Windows 10 / dropbox version 84.4.170 / Avast free version 19.8.2393 - 18.8.4793.544.
Is this a phishing file in the dropbox app? Is it a false warning by Avast?
Same problem!
Can't access my Dropbox online account. Whenever I try to open a file, my antivirus (AVG, Mac OS) shows the message: "We've moved dbxlv8meh35h.html in our Quarantine because it was infected with HTML: Phishing Dpx-Cs [PHIS]."
As we have different kinds of virus programs - it seems obvious that the problem is not in the virus program - but in dropbox itself..... So please dropbox !!!! get on the line here..
The issue disappeared just as mysteriously as when it had first appeared...
- Lusil
Dropbox Staff
Thanks for keeping me in the loop, AtoW. If it does pop up again, just give me a shout. Cheers!
Last night the problem disappeared as mysteriously as it appeared yesterday.
This was on 2 devices, and I did nothing... no reinstalling Avast, no cache clearing, nothing. There is no way I'm giving anything from Dropbox a carte blanche to get through my AV.
I checked to see if my anti-virus software had updated during that period andit hadn't.
So therefore, logically, it must have been at Dropbox's end. I shall continue to think that until Dropbox come out with a sasatisfactory response to the contrary.
