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AndyVRD's avatar
AndyVRD
Helpful | Level 5
5 years ago

Background activity iOS from the mobile app.

Hi, Just notice that Dropbox keeps active in the background on iOS, even if i disable it in the settings from iOS. After some testing I found the problem, the integration with the files app causes...
Mobile
Setting up the apps
Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
5 years ago

Thanks for your updates here!

 

Just to confirm, when you mentioned turning off all background updates etc, are you referring to "background app refresh"?

 

If you're not familiar with this, you can check it out by opening the device's Settings > General > Background app refresh.

 

Also, can you confirm for me the version of the Dropbox app installed, and the iOS version of your device?

 

Cheers!

AaronPowellDesign's avatar
AaronPowellDesign
Explorer | Level 3
5 years ago

Here's an image that accompanies my comment reply that I just sent a moment ago.. 

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