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Forum Discussion
gdubis1
1 month agoExplorer | Level 4
Cannot access Dropbox on Kindle Fire Max 11
Application affected, Dropbox, Kindle Fire Max 11
Device: Kindle Fire Max 11
Operating System: Fire OS 8.3.3.8
Dropbox App version: Latest
For the last few years I have used Dropbox almost da...
DavidBdos
1 month agoNew member | Level 2
I too have found my Dropbox is impacted. It no longer syncs and hence can't use it as intended on my kindle which I use for work. I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it.
- Mark1 month ago
Super User II
DavidBdos wrote:
I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it.
You could start an Ideas | The Dropbox Community for a new Kindle Fire OS app?
- Rich1 month ago
Super User II
DavidBdos wrote:
I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it.
It's been a long time (10 years maybe?) since Dropbox was listed on the Amazon App store and officially supported the Kindle. I don't see them reversing that decision after all these years, but the only way they'll know that it's still in demand is to do as Mark suggested and start a new idea requsting it.
Another option, and I don't know if this will still work, is to find a newer version of the Dropbox APK file (app installer for Android) and attempt to side load it, assuming that's still possible. Haven't used my Kindle in years.
- Rich1 month ago
Super User II
DavidBdos wrote:
I actually have a new kindle enroute and am regretting that purchase if Dropbox won't work on it.
I just pulled my Fire HD 10 Plus out of the draw to test. I didn't have Dropbox on it previously, but I do have the Google Play store sideloaded. I was able to open the Play store and install the latest Dropbox without issue. Signed in and I can access all my files.
So the problem that most people are having is likely just an old Dropbox version that can no longer connect due to the recent root certificate changes. Find an updated APK file, or sideload the Play store and install Dropbox from there, and you'll likely be fine.
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