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Jonzo123's avatar
Jonzo123
New member | Level 2
8 years ago
Solved

Cannot Drag and drop files into folders

Hello, until today, I could easily select 1 or more files (in this case jpeg) and drag them into a sub forlder.  Now I when I try to drag the files into the folder it won't let me drop them there, ju...
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  • Rich's avatar
    Rich
    8 years ago
    The Home page is just a listing of your most recently used files from your entire account. Files and folders don't actually reside there. It only shows you the activity on your account. The Move and Copy options are only available while on the Files page, which is the actual listing of all your files and folders.
Sanchez's avatar
Sanchez
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 years ago
Hi RTorke. Welcome to our community! 

When you view your files and folders in list view on our site, you can select the files you wish to move by checking the box next to their name, on the left. Once you have made a selection, the Move button will appear on the right of the page :wink:
 
I hope this helps. If I have misunderstood your post, by all means, let me know, and I’ll be happy to take another look. 

Cheers! 
_SARGE_'s avatar
_SARGE_
New member | Level 2
8 years ago

Unfortuneately it seems that the FILES section are actually only FOLDERS that contain files. I uploaded several jpeg files and mp4 files that were not in a folder and now I cannot move them into a FILE. I literally would have to upload them again in a FOLDER. PLEASE GET THIS FIXED.

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    8 years ago
    _SARGE_ wrote:

    Unfortuneately it seems that the FILES section are actually only FOLDERS that contain files.

    That is not true. The Files page shows all of the items in the root of your Dropbox folder, and that includes any files that were not uploaded to a specific sub-folder.

     

     

    I literally would have to upload them again in a FOLDER. PLEASE GET THIS FIXED.

    There's nothing to fix here as files can easily be moved into a folder. You just select the files by checking the box to the left of each file, and then select the Move option from the menu on the right.

     

     

    If you're unable to do so, you're likely in the wrong area or are doing something wrong. Can you take a screenshot showing the options available to you when you try to move these files?

    • RTorke's avatar
      RTorke
      New member | Level 2
      8 years ago

      I'm in the same boat with Rich. There are no boxes to the left of my folders or documents. All I can do is click on the three dots to the right where this dropdown of options appears: download, comment, delete or version history. That's it. There's no option to move anything.

      • Sanchez's avatar
        Sanchez
        Icon for Dropbox Community Moderator rankDropbox Community Moderator
        8 years ago
        Guys ( RTorke & _SARGE_), please provide a fullscreen screenshot so we can see what you’re seeing. Remember to omit any personal or private information. 
         
        Thanks

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