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Cannot edit some text files in Dropbox on iPhone?
In the Dropbox app on iPhone SE, I can open all my text files, but in some of them I do not get the Edit icon (looks like a cursor) at bottom left, so cannot edit them.
In others, I get the Edi...
K-C-L (and others following)
Thanks! You're onto the right cause, and solution ...well, workaround.
Dropbox App editor won't handle either certain characters (extended) or Windows Notepad default ANSI files. A pretty obvious shortcoming. These get rendered in a non-editable file - which looks like monospaced courier, but doesn't make a space for each <spacebar>. Go figure.
Anyway, the workarounds are:
- Convert all your Notepad ANSI files to UTF-8 (open file in Notepad, Save As..., dropdown box -> choose UTF-8 and Save. (Save all new files as UTF-8). This is what I am doing.
- Open the file in Dropbox App. Select a word, then Select All. Copy. Create new file (Text). Paste into the window, name, and Create. Kinda klugy.
Those both work - I've tested.
- There is a way to change Notepad default to UTF-8, which would prevent this from re-occurring, but you have to touch the Registry (I don't want to do that)
- Download Notepad++ which apparently can set a default without touching the Registry (cannot verify). Reportedly Notepad++ takes less resources too (don't know about that either)
OK, a PITA. But do-able. I guess.
But, the real problem is Dropbox App cannot show text files (.txt) in monospaced font (e.g. Menlo or Courier). This is basically a disqualifier for Dropbox for musicians who use text files to create Tab, or Notation files, or chord charts. That's a lot of people left out in the cold. Since they all share files, so Dropbox could / should own this market, but have shut themselves out.
Mike,
Sorry, none of that was directed at you, but rather at Dropbox support who have yet to reply to my repeated requests and Minato saying make a request (when I have already as Minato should know), and some survey I got about the support I never received.
Not trolling here, but I am very frustrated.
Cardinal2B
Sorry, none of that was directed at you, but rather at Dropbox support who have yet to reply to my repeated requests and Minato saying make a request (when I have already as Minato should know), and some survey I got about the support I never received.
Not trolling here, but I am very frustrated.
Cardinal2B
Cardinal2B - Very sorry that I mis-read you, we are in the same boat here. Like you I did spend quite a bit of time trying to work out why I could edit some .txt files but not others, even before I opened this thread.
What I did then change, feeling not in control of my own data, was:
- I uninstalled the Dropbox Folder from my PC, because I could never sign out of Dropbox with the Dropbox Folder installed.
- I deleted the Dropbox app from my iPhone, for the same reason.
My basis for both actions is my desire to have a 2nd password step between my PC/iPhone passwords (I use an alphanumeric iPhone password too, not a 6-digit passcode) and my more important files.
To anyone but me, it is probably self-evident that I cannot password and sync files across devices at the same time?????????
Back in 1943, we did not have PCs or smartphones at my primary school, so I had a disadvantaged childhood.
:slight_frown::slight_frown::slight_frown:
Best regards,
Mike
- Sanchez
Dropbox Community Moderator
Sanchez,
Thanks for looking into this.
I would not have complained if I had received any response to my requests for support.
I get email from Dropbox all the time. Weekly in fact, though looking now I can see it is from a different email address (no-reply@dropboxmail.com), which is where the Dropbox Support survey also came from. I'm not sure that users should or would know that, especially a priori.
But, I doubt this explains anything, especially as I received an email from "no-reply@dropbox.com" on Tue, Mar 20, at 8:01PM (I'm on the East Coast) about a new device signing into my account. And a similar one on Feb 19.
"no-reply@dropbox.com" was not, and is not blocked in my email system. I have added "no-reply@dropbox.com" to my contacts / address book as you requested. It's possible this is the problem, but probably no more likely than Support mis-typing my email address with a letter O instead of a zero before the @.
Perhaps you could test by sending 2 emails. One from "no-reply@dropbox.com" - and then a second one (confirming it) from <anyname>@dropboxmail.com or <anyname>@dropboxforum.com. Maybe you could include one of my ticket numbers in the emails?
Thank you!
Sanchez
or
.@Sanchez
I think one of my ticket numbers (which you asked for earlier in this thread, and which you stated do exist though I still have not received an email from support) might be 7781911. That's because your survey people contacted me, and in the contact message referenced this number as a ticket number.
Cardinal2B
BTW there seems to be a thread about not receiving emails from support...
- Sanchez
- This works. So now I see all my requests for help... and replies asking for stuff. So earlier today I sent lots of files in...and revived the first ticket (w/ Hannah). Have not heard back yet, but expect to...
Thanks for your help Sanchez - Sanchez
- My ticket number is 7823753
Thanks! - Sanchez
