Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

demonhawk's avatar
demonhawk
Helpful | Level 6
9 years ago
Solved

Desktop app crashes in Windows 10 64-bit

My dropbox crashes everytime i click to add my private account into my dropbox. Unistall/reinstall did not solve the problem.
desktop
Setting up the apps
windows
  • demonhawk's avatar
    demonhawk
    9 years ago

    Well, i don't know what u guys did, but it now works! i don't know why or what did the trick, because i did not change anything (?) but that's fine for me now :)

demonhawk's avatar
demonhawk
Helpful | Level 6
9 years ago

Well, i don't know what u guys did, but it now works! i don't know why or what did the trick, because i did not change anything (?) but that's fine for me now :)

Jane's avatar
Jane
Icon for Dropbox Staff rankDropbox Staff
9 years ago

Hey demonhawk, 

 

So glad to hear that this was resolved for you! :slight_smile: :grinning:

 

Please keep in mind that thelatest stable build was released on Friday, so this was probably fixed after the installation of the latest stable version on your desktop. 

 

If it's not too much trouble for you, would you mind taking a minute of your time to fill out a survey sharing your experience using the Dropbox Community? You can access it here: http://bit.ly/2lNKIxT .

 

Hope you have a great week ahead,  

JaneA

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!