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charlie22's avatar
charlie22
New member | Level 2
2 months ago
Solved

Desktop app opens Finder; usual remedies not working

I'm on a Mac Apple M2 Pro running Sequoia 15.6.1. I used to have a Dropbox icon in my menu bar from which I could access my files and see notifications. Now when I launch the app, it opens in a finde...
desktop
Mac
  • charlie22's avatar
    charlie22
    2 months ago

    This was resolved through a help chat. I needed to remove menu items from my menu bar until I could see the Dropbox menu icon. I then moved the icon to the right so it's more likely to stay visible.

JLeonardATL's avatar
JLeonardATL
New member | Level 2
2 months ago

Hello! I have a new MacBook Air M2, 2022 running Tahoe 26.0.1 (just installed).  I downloaded Dropbox app but am having the same problems as the OP:  Dropbox "app" only opens Finder and there is no icon in the menu bar.  I do not have many items in the menu, so there is plenty of room for another icon.  However,  Dropbox won't open an "app" nor show in the menu bar, so there are no preferences or settings.  Please help?  Thanks much.

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 months ago

Hey JLeonardATL - sorry to hear you're having issues with this. 

Did you try rebooting your computer and/or reinstalling the app at all since you first noticed this?

If you did and this persists, please send us a screenshot of what you see on your end so that we can have a visual too.

Thank you! 

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