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Dropbox app (121.4.4267) opens Finder window (Big Sur 11.3.1)
I'm not panicking, yet. Turned on Dropbox back up. Sync'd Downloads, Documents and Desktop to dropbox - then read more about the feature. Decided that I did not want to use it, for reasons un...
I'm having a similar issue. Dropbox icon is in the Dock. When I click on it, Finder opens, but the Dropbox app does not start (therefore, only the Finder menu options are available). There are things I need from the DropBox app that Finder does not do. I don't see a way to fix. Hoping someone has seen this before?
Hi!
I had the same problem (but using 121.4.4265 in Big Sur 11.5.1). I finded the solution in a very easy but "hidden" way.
In the upper bar Dopbox icon, you have to click the round icon with your name to set configuration, and then, "Preferences". In "General", just choose open the folders in the app instead of in the Finder.
It worked for me!
Hi MartaMG,
That worked for me too.
Thank you!
pasq
I COULD KISS YOU!! It has bugged me endlessly that I've been stuck with the finder window instead of the app. 3 clicks and it's back!!
Thank you so much Marta!
I was beginning to wonder if anyone was actually going to address how to open the app instead of the Finder window. Great to know we can access all options from the icon in the menu bar, but still couldn't figure out the Finder issue without your help!
Hey MartaMG, I encountered the same problem and your method worked! 😆
Thank you MartaMG!! That worked for me. This issue has been driving me crazy for a few weeks now & I couldn't quickly get to my "favorites". Now they're back 🙂 🙂 🙂
I think I may have found the solution to this.... If you go onto your dropbox profile in a web browser and click on your icon... go to settings and in the security section unlink your laptop. When I did this I was able to sign back in on my laptop and it automatically opened the app again.
Hi!
I'm having the same issue but on Windows. Any idea how to fix it? I finally was able to find dropbox preferences but I don't see that option under the "General" tab.
Hi, I am having the same issue and it's very irritating.
I want to open the Desktop app but it opens on Finder.
The preferences on the menu bar are not helping.
Tried logging in and out and still nothing.
This is very frustrating!
Worst of all no email, chat, or phone number for customer service.
same issue here dropbox app opens finder not the actual dropbox app, nothing previously mentioned worked, installed and reinstalled dropbox, sync is working fine, no options under "General". trying to use the dropbox app because the finder search bar doesn't seem to see anything in dropbox, empty search results even when I can see the file in a separate window.
