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CBrubeck's avatar
CBrubeck
Helpful | Level 5
7 years ago
Solved

Dropbox app does not work in Finder (Mac) since iOs Catalina update

I've recently updated my desktop to Catalina since it prompted me that photoshop wouldn't work on my previous operating system. Mojave, I think. Since then, it's caused a bunch of problems including ...
desktop
Setting up the apps
sync
  • CBrubeck's avatar
    CBrubeck
    7 years ago

    I don't know what I did but managed somehow to find the actual folder somewhere and dragged that into the side bar. Both of which work perfectly now. So I guess the main thing is to make sure the folder is there rather than the application itself. Everything seems to be in working order. Thanks for your time and patience Walter 

CBrubeck's avatar
CBrubeck
Helpful | Level 5
7 years ago

I'm assuming this will also be a question asked. If it is enabled to show folders in Finder then I'd hope that would still be the case but it's not working for some reason. The icon is there but when selected, the screen just turns a lighter shade of white and doesn't go anywhere.

 

Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 years ago

Thanks for the additional details CBrubeck - they're most appreciated.

Could you check if Full Disk Access has been provided to our app as well? 

To do this, go to System Preferences>Security & Privacy>Privacy and Select Full Disk Access from the left and ensure that the Dropbox App has its box ticked (you will need to click the locked padlock at the bottom of the window to put a tick in the box). 

Let me know how this goes! 

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