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Forum Discussion
CBrubeck
7 years agoHelpful | Level 5
Dropbox app does not work in Finder (Mac) since iOs Catalina update
I've recently updated my desktop to Catalina since it prompted me that photoshop wouldn't work on my previous operating system. Mojave, I think. Since then, it's caused a bunch of problems including ...
- 7 years ago
I don't know what I did but managed somehow to find the actual folder somewhere and dragged that into the side bar. Both of which work perfectly now. So I guess the main thing is to make sure the folder is there rather than the application itself. Everything seems to be in working order. Thanks for your time and patience Walter
CBrubeck
7 years agoHelpful | Level 5
I'm assuming this will also be a question asked. If it is enabled to show folders in Finder then I'd hope that would still be the case but it's not working for some reason. The icon is there but when selected, the screen just turns a lighter shade of white and doesn't go anywhere.
CBrubeck
7 years agoHelpful | Level 5
Walter Here's what's interesting. If you click on the dropbox app on sidbar under favorites this is where the issue is occurring, of course, but the menubar still populates at the top of the screen. Most elections under File, Edit, View, Window, Help are greyed out. Same thing when you click on the selection next to search below it will say "no options available". Only when choosing New Window will it bring up a dropbox feed from Finder and show everything just fine. So I know something is working somehow but can't fathom a solution to make it all work as it should and as it used to.
- Walter7 years ago
Dropbox Community Moderator
In this case, I'd suggest a re-install then CBrubeck. Just make sure to use the offline installer of our latest, stable build during that process (found below):
https://www.dropbox.com/downloading?build=85.4.155&plat=mac&type=full
Let me know the results!
- CBrubeck7 years agoHelpful | Level 5
Walter thanks for the tips. I have done so and full access was not checked so I went ahead and did that. My laptop (which is still good to go) wasn't either but it works just fine. I've deleted and re added the offline download with the same end result as before. Thoughts?
- CBrubeck7 years agoHelpful | Level 5
Even when selected from applications portion, the same thing happens and it leads nowhere.
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