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Peter H.87
3 years agoCollaborator | Level 10
Dropbox app misbehaves when changing monitor setup
I have a laptop which I sometimes use standalone and sometimes at my desk plugged into twin monitors. If I boot up standalone and then later move to the desk then the DB app doesn't account for this...
Peter H.87
3 years agoCollaborator | Level 10
Thanks for getting back to me.
It's version v 170.4.5895
I haven't tried reinstalling but I will IF you can tell me what's involved, I haven't got time to wait for my whole dropbox to resync as I need it for work.
Megan
Dropbox Community Moderator
3 years agoHi Peter H.87, if you uninstall the app, then re-install it that wouldn't sync your content from scratch.
It'll just re-instate the state of your app. Any changes in your files would simply re-index. Give it a go, and let me know of the results, thanks!
- Peter H.873 years agoCollaborator | Level 10
Megan wrote:Hi Peter H.87, if you uninstall the app, then re-install it that wouldn't sync your content from scratch.
It'll just re-instate the state of your app. Any changes in your files would simply re-index. Give it a go, and let me know of the results, thanks!
I'm sure you're right but it's currently giving me a time of 3 hours to sync over five hundred thousand files. 😒
Fingers crossed this works, I will keep you informed!
- Peter H.873 years agoCollaborator | Level 10
OK, I reinstalled but that did not make any difference.
Also possibly relevant is that the scaling is set at 125% on the laptop screen but 100% on the external monitors.
- Peter H.873 years agoCollaborator | Level 10
FYI I can also reproduce this just on the laptop screen; if I change the scaling from the default 125% to 100% the same thing happens.
I've found a work-around - go to the shortcut (C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Dropbox), right click for Properties, go to Compatibility, go to High DPI Settings, check "High DPI scaling override, override high DPI scaling behaviour. " and choose "Scaling performed by: System".
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