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Forum Discussion
Rob12
9 years agoNew member | Level 2
Dropbox app won't install
Hi,
i've got issue with installation.
I've been trying to install the Dropbox desktop app and I get to a certain point and it gets stuck on a window that says "waiting for Dropbox to installation video" and it's not getting anywhere from there.
Any help?
Thanks
I managed to fix it myself. I deleted as many folders as I could from the dropbox program folder. I also cleared up as much space on my C drive as I could. The unistall then went smoothly and then so did the install. Problem solved.
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- Sanchez9 years ago
Dropbox Community Moderator
Hi Rob12, Deanso & aleincertiWould you mind taking a minute of your time to fill out a survey sharing your experience using our Dropbox Community? You can access the survey here: http://bit.ly/2lNKIxTThank you!
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